Warranty & After-Sales Service

Your satisfaction is our priority

Your satisfaction is our priority. You are satisfied or refunded within 30 days. Our after-sales service is highly responsive should any issue arise. The Lovee company ensures your complete satisfaction throughout the entire product warranty period, and even beyond...

The warranty covers any type of malfunction or issue that may be detected with a product. We offer a 30-day satisfaction or refund guarantee. If our products do not provide you with complete satisfaction, you can contact our after-sales service to return them. Your order will be refunded within 24 hours after we receive the returned package.

How the after-sales service works

All warranty-related after-sales service requests are handled directly by our customer service team:

You can also go directly to your account area to submit your request. Your request will be processed as quickly as possible. If your product is not working, feel free to consult the manual and follow the instructions on the troubleshooting page. If the issue persists, you can contact our customer service team, who will be happy to assist you.

Read the terms and conditions of sale